I have an op-ed about how we misperceive our computers and ourselves, “Why Robots Will Always Need Us,” in this morning’s New York Times. A snippet:
While our flaws loom large in our thoughts, we view computers as infallible. Their scripted consistency presents an ideal of perfection far removed from our own clumsiness. What we forget is that our machines are built by our own hands. When we transfer work to a machine, we don’t eliminate human agency and its potential for error. We transfer that agency into the machine’s workings, where it lies concealed until something goes awry.