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From movable type to movable text

The Review section of tomorrow’s Wall Street Journal includes a brief essay by me on what I think will prove to be one of the most radical consequences of the rise of electronic books: the ability to perpetually revise a book even after it’s been published. We take for granted the fixity of text in a printed book. But on a Net-connected digital reader, fixity disappears, replaced by endless malleability. Here’s how the piece begins:

I recently got a glimpse into the future of books. A few months ago, I dug out a handful of old essays I’d written about innovation, combined them into a single document, and uploaded the file to Amazon’s Kindle Direct Publishing service. Two days later, my little e-book was on sale at Amazon’s site. The whole process couldn’t have been simpler.

Then I got the urge to tweak a couple of sentences in one of the essays. I made the edits on my computer and sent the revised file back to Amazon. The company quickly swapped out the old version for the new one. I felt a little guilty about changing a book after it had been published, knowing that different readers would see different versions of what appeared to be the same edition. But I also knew that the readers would be oblivious to the alterations …

Read on.

A new landscape for online news

Harvard’s Nieman Journalism Lab is running a series this week on media trends likely to play out over the coming year. It begins today with a piece by me on how the app explosion is changing consumers’ attitudes toward online media and expanding newspapers’ options for creating new content bundles tailored to different groups of readers. Here’s what I say:

For years now, the line between the software business and the media business has been blurring. Software applications used to take the form of packaged goods, sold through retail outlets at set prices. Today, as a result of cloud computing and other advances, applications look more and more like media products. They’re ad-supported, subscribed to, continually updated, and the content they incorporate is often as important as the functions they provide. As traditional media companies have moved to distribute their wares in digital form — as code, in other words — they’ve come to resemble software companies. They provide not only original content, but an array of online tools and functions that allow customers to view, manipulate, and add to the content in myriad ways.

During 2011, the blending of software and media accelerated greatly, thanks to what might be termed the dis-integration of the internet. The old general-purpose web, where everyone visited the same sites and saw the same stuff, is rapidly being supplanted by specialized packages of digital content geared to particular devices — iPhone, iPad, Android, BlackBerry, Kindle, Nook, Xbox — or to particular members-only sites like Facebook and Google+. Not only has the net left its Wild West days; it’s entered the era of the gated suburban subdivision. As part of this trend, the open, html-based website is being replaced, or at least supplemented, by the proprietary app. In app stores, the already blurry line between software and media disappears altogether. Apps are as much content-delivery services as they are conventional software programs. Newspapers, magazines, books, games, music albums, TV shows: all are being reimagined as apps. Appified, if you will.

Appification promises to be the major force reshaping media in general and news media in particular during 2012. The influence will be exerted directly, through a proliferation of specialized media apps, as well as indirectly, through changes in consumer attitudes, expectations, and purchasing habits. There are all sorts of implications for newspapers, but perhaps the most important is that the app explosion makes it much easier to charge for online news and other content. That’s true not only when the content is delivered through formal apps but also when it is delivered through traditional websites, which may themselves come to be viewed by customers as a form of app. In the old world of the open web, paying for online content seemed at best weird and at worst repugnant. In the new world of the app, paying for online content suddenly seems normal. What’s an app store but a series of paywalls?

Appification opens to newspapers the powerful marketing and pricing strategy that the Berkeley economist (and now Google executive) Hal Varian dubs “versioning.” Long a cornerstone of the software business, versioning is the practice of creating many versions of the same underlying informational product, packaging them in different ways, and selling them at different prices to different sets of customers. A software maker, for example, may give away a bare-bones version of an application, sell a version with more features to mainstream consumers at a modest price, and offer a high-end version, perhaps combined with added services, to professional users at a premium price. As Varian explains, “the point of versioning is to get the consumers to sort themselves into different groups according to their willingness to pay. Consumers with high willingness to pay choose one version, while consumers with lower willingnesses [sic] to pay choose a different version. The producer chooses the versions so as to induce the consumers to ‘self select’ into appropriate categories.”

We already see versioning strategies at work in the “metered” programs operated by a growing number of papers, including the Financial Times, New York Times, and Minneapolis Star Tribune. Readers lacking a willingness to pay get limited access to the papers’ sites for free. Readers who value the content more highly, and hence are willing to pay for it, subscribe for a fee to gain unlimited access. And readers with the greatest willingness to pay shell out even more money to receive both the print edition and unfettered online access. Appification provides an opportunity to create many more versions of the same basic content and deliver them to different customer segments. In 2012, we’ll see versioning strategies become not only more common in the newspaper business but more intricate, sophisticated, and lucrative.

The orthodox view among online pundits has been that paywalls and subscription fees won’t work for general-interest newspapers, that people simply won’t pay for a bundle of news online. Last year, media blogger Jeff Jarvis dismissed the New York Times’s metered plan as “cockeyed economics.” Earlier this year, Nieman Lab blogger Martin Langeveld opined that “newspapers are slowly digging their graves by building paywalls.” It seems likely that 2012 will be the year when we stop hearing such gloomy proclamations. Well-designed versioning strategies, spanning various devices, formats, functions, content bundles, and access plans, will provide smart newspapers with new ways to charge for their products, in both digital and print form, without sacrificing the unique opportunities presented by online distribution. That won’t mean the end of the industry’s struggles, but it does portend a brighter future. And that’s good news.

This post is an installment in an ongoing Rough Type series on News in the Net Age. Earlier posts include:

The Writing Is on the Paywall

Google in the Middle

Popping Jay Rosen’s News Bubble

Raise High the Paywalls, Publishers

The serendipity machine is low on oil

It’s Friday, which means it’s time for the unveiling of the Official Rough Type Sentence of the Week. This one comes from Steven Johnson, and it appears at the end of a vertiginous post about mental hyperlinking:

“People who think the Web is killing off serendipity are not using it correctly.”

Now, first of all, I hadn’t even realized that there was a correct way to use the Web. I wish someone had explained this to me years ago, because I’m sure it would have saved me all sorts of time.

But what really drew me to Johnson’s line was the way that it immediately conjured up in my mind this vision of a scene that looked like something out of a Terry Gilliam movie. There’s this big, windowless room, and sprawling across it is a vast, elaborate steampunk contraption. It’s got all sorts of pipes and pulleys and gears and bellows, and it’s belching smoke and making loud metallic noises, and there’s a sign hanging from it that reads: Serendipity Machine. A guy is running madly around it yanking levers and pulling out stops and pushing buttons and fiddling with dials. Behind him, observing, is an old man in a white lab coat, a scientist, obviously. He’s stooped over, a grim expression on his face. The guy operating the machine suddenly stops, turns, and, exhausted, exclaims, “I can’t get any serendipity out of this damn thing!” To which the old scientist, wagging a crooked finger, responds, in a deep Austrian accent, “You are not using it correctly!”

From hunter-gatherer to cutter-paster

Edge is running a fascinating interview with the evolutionary biologist Mark Pagel, who puts the development of human culture into a cosmic perspective. He draws a parallel between the replication of successful innovations in a society and the replication of successful genes in an environment: “Natural selection is a way of sorting among a range of genetic alternatives, and finding the best one. Social learning is a way of sifting among a range of alternative options or ideas, and choosing the best one of those.”

Pagel argues that our evolution as “social learners” has likely had the effect, as it’s played out through hundreds of millennia, of encouraging the development of copying skills, perhaps over the development of originality. “We like to think we’re a highly inventive, innovative species,” he explains. “But social learning means that most of us can make use of what other people do, and not have to invest the time and energy in innovation ourselves … And so, we may have had strong selection in our past to be followers, to be copiers, rather than innovators.”

What that also means is that as the scope of our potential copying broadens, through advances in communication and networking, we have ever less incentive to be creative. We become ever more adept at cutting and pasting. The internet and social networking, observes Pagel, may mark the culmination of this long evolutionary trend:

As our societies get bigger, and rely more and more on the Internet, fewer and fewer of us have to be very good at these creative and imaginative processes. And so, humanity might be moving towards becoming more docile, more oriented towards following, copying others, prone to fads, prone to going down blind alleys, because part of our evolutionary history that we could have never anticipated was leading us towards making use of the small number of other innovations that people come up with, rather than having to produce them ourselves.

The interesting thing with Facebook is that, with 500 to 800 million of us connected around the world, it sort of devalues information and devalues knowledge. And this isn’t the comment of some reactionary who doesn’t like Facebook, but it’s rather the comment of someone who realizes that knowledge and new ideas are extraordinarily hard to come by. And as we’re more and more connected to each other, there’s more and more to copy. We realize the value in copying, and so that’s what we do.

And we seek out that information in cheaper and cheaper ways. We go up on Google, we go up on Facebook, see who’s doing what to whom. We go up on Google and find out the answers to things. And what that’s telling us is that knowledge and new ideas are cheap. And it’s playing into a set of predispositions that we have been selected to have anyway, to be copiers and to be followers. But at no time in history has it been easier to do that than now. …

What’s happening is that we might, in fact, be at a time in our history where we’re being domesticated by these great big societal things, such as Facebook and the Internet. We’re being domesticated by them, because fewer and fewer and fewer of us have to be innovators to get by. And so, in the cold calculus of evolution by natural selection, at no greater time in history than ever before, copiers are probably doing better than innovators. Because innovation is extraordinarily hard. My worry is that we could be moving in that direction, towards becoming more and more sort of docile copiers.

This gives a whole new twist to Mark Zuckerberg’s promotion of “frictionless sharing.”

UPDATE: David Brin is dubious.

May I toot my own horn?

Two nice notices of The Shallows appeared out of the online blue today, and doggone it if I’m not going to share them. At Paste, Kurt Armstrong reviewed the book, calling it “essential”:

It lays out a sweeping portrait of the thing we’re moving too quickly to see. It’s easy for someone like me to piece together opinions or carve rhetorically charged rants about the deleterious effects of our growing technological dependency. In contrast, Carr’s book bursts with research — from neuroscientists, cognitive psychologists and sociologists — and careful analysis. And anxious as Carr might be about what the Internet is doing to our brains, his writing isn’t shrill or self-righteous. It’s intelligent, deeply researched, articulate and, much to my dismay, most likely prophetic: “The great danger we face as we become more intimately involved with our computers … is that we’ll begin to lose our humanness, to sacrifice the very qualities that separate us from machines.”

And at The Millions, novelist Jonathan Safran Foer pegged The Shallows as “the best book I read last year”:

Carr persuasively — and with great subtlety and beauty — makes the case that it is not only the content of our thoughts that are radically altered by phones and computers, but the structure of our brains — our ability to have certain kinds of thoughts and experiences. And the kinds of thoughts and experiences at stake are those that have defined our humanity. Carr is not a proselytizer, and he is no techno-troglodyte. He is a profoundly sharp thinker and writer — equal parts journalist, psychologist, popular science writer, and philosopher. I have not only given this book to numerous friends, I actually changed my life in response to it.

Suddenly, I’m in the mood to go out and do some caroling.