Category Archives: Uncategorized

You are an intimate data bundle

wristband

In case you thought I was kidding about Facebook’s forthcoming Oculus Networked Mood Ring, the BBC reports on the demonstration, at a big advertising fest in France, of a “smart bracelet that can read your emotions,” designed by Studio XO in London.

The telltale bangle, the style of which might best be described as hospital-patient chic, is part of the design shop’s “emotional technology platform,” called XOX, which enables companies “to track users’ emotional states, collect data and tailor services and experiences for both individuals and large audiences.” The system sounds nifty:

At the heart of the XOX Emotional Technology Platform are the XOX servers, [which provide] access to the audience’s intimate data. This is processed locally and available through an industry standard API. … The basic system includes specially designed ergonomic wristbands that are worn on the upper wrist. Intimate data is read via a number of wearable biometric sensors. This raw data is processed in real-time on the wristband before being transmitted to the XOX server via one of a number of XOX base transceiver units. … Intimate data bundles can be packaged up for our clients to enable them to better understand human emotion and an audience’s engagement with experiences, products and services.

This may be off-topic, but have you noticed that “iWatch” has a double meaning?

Promotional image from Studio XO.

The platform is the conversation

facebooktable

“Prior to the Internet, the last technology that had any real effect on the way people sat down and talked together was the table,” observed Clay Shirky in a 2003 speech. One thing you can say about a table, as a social-networking technology, is that it doesn’t have an agenda. It is agnostic about the conversation that goes on around it. The table is a mute and neutral host; all the action occurs at its edges, where the people are. And so, when Shirky discussed the essence of online communication in his speech, he focused not on the role of the table but on the roles of the people around the table and in particular on the dynamic tension between the interests of the group and the interests of the group’s individual members.

Shirky’s reference to the table as a precursor to the Internet was a joking one, but, as the thrust of his speech made clear, it also reflected the prevailing sense of the Net’s role as a neutral host, or “platform,” for online social interaction. Here is Yochai Benkler discussing the rise of “social software” in his 2006 book The Wealth of Networks: “The design of the Internet itself is agnostic as among the social structures and relations it enables. At its technical core is a commitment to push all the detailed instantiations of human communications to the edges of the network — to the applications that run on the computers of users.” The Internet, in other words, is just a very, very big table. It convenes, but it doesn’t intervene. All the action occurs at its edges.

Benkler’s mistake, we can now see, lay in underestimating the Net’s capabilities and its commercial incentives. He missed the fact that, with cloud computing, the essential functionality of applications, along with the data they process, would move from “the computers of users” to the data centers of big Internet companies — from the edges to the center.

Here’s something else that Shirky said in that 2003 speech: “The normal experience of social software is failure. If you go into Yahoo groups and you map out the subscriptions, it is, unsurprisingly, a power law. There’s a small number of highly populated groups, a moderate number of moderately populated groups, and this long, flat tail of failure. And the failure is inevitably more than 50% of the total mailing lists in any category. So it’s not like a cake recipe. There’s nothing you can do to make it come out right every time.” What’s most interesting here, in retrospect, is the trivial role that Shirky attributes to Yahoo. People gather through Yahoo, but the company otherwise stays out of the picture. Yahoo  is just another table carved out of the larger table of the Internet. It’s a neutral platform that doesn’t involve itself in the social dynamics playing out along its edges. It, too, convenes but doesn’t intervene. It certainly doesn’t fiddle with the recipe. In Benkler’s work, as well, the corporate conveners — the Yahoos, Googles, MySpaces, Facebooks, etc. — are notable largely by their absence. For his thesis to hold, they need to be agnostic and relatively uninteresting players. They need to be tables.

The revelation that Facebook is something of a World Wide Skinner Box, routinely conducting behavioral-modification experiments on its unknowing members and then incorporating the results of those experiments into the algorithms that determine the shape of its members’ conversations, tells us how naive we were to look at social-networking platforms as high-tech versions of tables and to believe that the Net had a “commitment” to push social interaction to its edges. Facebook, and every other large social-networking and information-aggregation company, both convenes and intervenes. Indeed, it convenes in order to intervene. The platform is the conversation. To fully analyze online social dynamics, one has to attend not only to the tension between the group and the individual but between the platform and both the group and the individual. The problem is that whereas the group-individual tension is visible, the manipulations of the platform are invisible. With the publication of the Facebook study, the veil trembled. We all knew the veil was there — we all knew we were inside a Skinner Box — but suddenly we had to admit the fact.

“The platform is the conversation.” I intend that to be taken not as a literal fact — all of Facebook’s experiments and algorithmic tweaks may in the end have a trivial influence on people’s conversations and thoughts — but as a provocation. The old romantic “Internet,” to borrow Evgeny Morozov’s quotation marks, is dead and gone. The center held. The table has an agenda.

Image taken from the Facebook advertisement “Dinner.”

Impure thoughts

rawmilkcheese

Alan Jacobs points to a wonderful passage in Claude Levi-Strauss’s Triste Tropiques:

In Martinique, I had visited rustic and neglected rum-distilleries where the equipment and the methods used had not changed since the eighteenth century. In Puerto Rico, on the other hand, in the factories of the company which enjoys a virtual monopoly over the whole of the sugar production, I was faced by a display of white enamel tanks and chromium piping. Yet the various kinds of Martinique rum, as I tasted them in front of ancient wooden vats thickly encrusted with waste matter, were mellow and scented, whereas those of Puerto Rico are coarse and harsh. We may suppose, then, that the subtlety of the Martinique rums is dependent on impurities the continuance of which is encouraged by the archaic method of production. To me, this contrast illustrates the paradox of civilization: its charms are due essentially to the various residues it carries along with it, although this does not absolve us of the obligation to purify the stream. By being doubly in the right, we are admitting our mistake. We are right to be rational and to try to increase our production and so keep manufacturing costs down. But we are also right to cherish those very imperfections we are endeavouring to eliminate. Social life consists in destroying that which gives it its savour.

Comments Alan: “The underlying philosophy of liberalism, and the consumer culture it generates, condensed into nine sentences.” I love the fact that he gave in to the urge to count the sentences. That seems so . . . Bacardian.

Image: Christina Hsu.

I feel measurably less emotional now

Une_leçon_clinique_à_la_Salpêtrière

Sheryl Sandberg, Facebook’s COO, responds to the uproar about the company’s clandestine psychological experiment on its members:

“This was part of ongoing research companies do to test different products, and that was what it was; it was poorly communicated. And for that communication we apologize. We never meant to upset you.”

So an experiment designed to explore how the delivery of information can be programmed to manipulate people’s emotional states was just part of routine product-development testing? No worries. I apologize for getting upset.

Image: Detail of Andre Brouillet’s “Une Leçon Clinique à la Salpêtrière

The quarter-of-a-second rule

forest

Mother Jones excerpts my brief essay on the malleability of our sense of time, “The Patience Deficit,” from the anthology What Should We Be Worried About? Here’s the essay’s first paragraph:

I’m concerned about time — the way we’re warping it and it’s warping us. Human beings, like other animals, seem to have remarkably accurate internal clocks. Take away our wristwatches and our cell phones and we can still make pretty good estimates about time intervals. But that faculty can also be easily distorted. Our perception of time is subjective; it changes with our circumstances and our experiences. When things are happening quickly all around us, delays that would otherwise seem brief begin to seem interminable. Seconds stretch out. Minutes go on forever. “Our sense of time,” observed William James in his 1890 masterwork The Principles of Psychology, “seems subject to the law of contrast.”

Read on.

Image: detail of “Forest (4)” by Gerhard Richter.

Bringing economics into the world

coinage

Throwing his considerable weight behind the post-autistic economics movement, Robert Skidelsky offers a calm but blistering critique of the “mainstream economics” curriculum that has come to dominate university teaching. Arguing that mainstream economics, with its pseudo-scientific mathematical models, is at heart an “ideology of the free market” that can circumscribe thinking and excuse failed policies, Skidelsky argues that the context of economics teaching needs to be broadened to include history, philosophy, politics, and psychology — to reflect the true economic lives of people.

It has become an article of faith that any move toward a more open or “pluralist” approach to economics portends regression to “pre-scientific” modes of thought, just as the results of the European Parliament election threaten to revive a more primitive mode of politics. Yet institutions and ideologies cannot survive by mere incantation or reminders of past horrors. They have to address and account for the contemporary world of lived experience. For now, the best that curriculum reform can do is to remind students that economics is not a science like physics, and that it has a much richer history than is to be found in the standard textbooks.

I suspect that Skidelsky’s piece will provoke a productive debate. Brad Delong has already responded:

We have no business offering a narrow economics B.A. at all. At the undergraduate social-science level, the right way of organizing a major curriculum is to offer some flavor of history and moral philosophy: enough history that students are not ignorant, enough sociology and anthropology that students are not morons, and enough politics and philosophy that students are not fools. (And, I would say, a double dose of economics to ensure that majors understand what is key about our civilization and do not get the incidence of everything wrong.)

And here (pdf download) is the report of the Post-Crash Economics Society that spurred Skidelsky’s comments.

Via The Browser. Image by Penguincakes.

Technology as love

For a few years now, I’ve used summertime laziness as an excuse to recycle some of this blog’s old posts. The following post was originally published, under the ponderous headline “God, Kevin Kelly and the Myth of Choices,” in July of 2011. The influence of tools on human possibility is a central theme of The Glass Cage, so it was interesting for me to reread this post in the wake of writing the book. If I were to rewrite the post now, I would shift the focus away from technological progress as a force in itself and place a much greater emphasis on how the design of particular tools determines whether they open or foreclose opportunities and choices for their users.

I suspect it’s accurate to say that Kevin Kelly’s deep Christian faith makes him something of an outlier among the Bay Area tech set. It also adds some interesting layers and twists to his often brilliant thinking about technology, requiring him to wrestle with ambiguities and tensions that most in his cohort are blind to. In a new interview with Christianity Today, Kelly explains the essence of what the magazine refers to as his “geek theology”:

We are here to surprise God. God could make everything, but instead he says, “I bestow upon you the gift of free will so that you can participate in making this world. I could make everything, but I am going to give you some spark of my genius. Surprise me with something truly good and beautiful.” So we invent things, and God says, “Oh my gosh, that was so cool! I could have thought of that, but they thought of that instead.”

I confess I have a little trouble imagining God saying something like “Oh my gosh, that was so cool!” It makes me think that Kelly’s God must look like Jeff Spicoli:

spicolifasttimes

But beyond the curious lingo, Kelly’s attempt to square Christianity with the materialist thrust of technological progress is compelling – and moving. If you’re going to have a geek theology, it seems wise to begin with a sense of the divinity of the act of making. In creating technology, then, we are elaborating, extending creation itself – carrying on God’s work, in Kelly’s view. Kelly goes on to offer what he terms “a technological metaphor for Jesus,” which stems from his experience watching computer game-makers create immersive virtual worlds and then enter the worlds they’ve created:

I had this vision of the unbounded God binding himself to his creation. When we make these virtual worlds in the future — worlds whose virtual beings will have autonomy to commit evil, murder, hurt, and destroy options — it’s not unthinkable that the game creator would go in to try to fix the world from the inside. That’s the story of Jesus’ redemption to me. We have an unbounded God who enters this world in the same way that you would go into virtual reality and bind yourself to a limited being and try to redeem the actions of the other beings since they are your creations … For some technological people, that makes [my] faith a little more understandable.

Kelly’s personal relationship to technology is complex. He may be a technophile in the abstract – a geek in the religious sense – but in his own life he takes a wary, skeptical view of new gadgets and other tools, resisting rather than giving in to their enchantments in order to protect his own integrity. Inspired by the example of the Amish, he is a technological minimalist: “I seek to find those technologies that assist me in my mission to express love and reflect God in the world, and then disregard the rest.” One senses here that Kelly is most interested in technological progress as a source of metaphor, a means of probing the mystery of existence. The interest is, oddly enough, a fundamentally literary one.

The danger with metaphor is that, like technology, it can be awfully seductive; it can skew one’s view of reality. In the interview, as in his recent, sweeping book,What Technology Wants, Kelly argues that technological progress is a force for good in the world, a force of “love,” because it serves to expand the choices available to human beings, to give people more “opportunities to express their unique set of God-given gifts.” Kelly therefore believes, despite his wariness about the effects of technology on his own life, that he has a moral duty to promote rapid technological innovation. If technology is love, then, by definition, the more of it, the better:

I want to increase all the things that help people discover and use their talents. Can you imagine a world where Mozart did not have access to a piano? I want to promote the invention of things that have not been invented yet, with a sense of urgency, because there are young people born today who are waiting upon us to invent their aids. There are Mozarts of this generation whose genius will be hidden until we invent their equivalent of a piano — maybe a holodeck or something. Just as you and I have benefited from the people who invented the alphabet, books, printing, and the Internet, we are obligated to materialize as many inventions as possible, to hurry, so that every person born and to-be-born will have a great chance of discovering and sharing their godly gifts.

There is a profound flaw in this view of progress. While I think that Kelly could make a strong case that technological progress increases the number of choices available to people in general, he goes beyond that to suggest that the process is continuously additive. Progress gives and never takes away. Each new technology means more choices for people. But that’s not true. When it comes to choices, progress both gives and takes away. It closes some possibilities even as it opens others. You can’t assume that, for any given child, technological advance will increase the likelihood that she will fulfill her natural potential – or, in Kelly’s words, discover and share her unique godly gifts. It may well reduce that likelihood.

The fallacy in Kelly’s thinking becomes quickly apparent if you look closely at his Mozart example (which he also uses in his book). The fact that Mozart was born after the invention of the piano and that the piano was essential to Mozart’s ability to fulfill his potential is evidence, according to Kelly’s logic, of the beneficence of progress. But while it’s true that if Mozart had been born 300 years earlier, the less advanced state of technological progress may have prevented him from fulfilling his potential, it’s equally true that if he had been born 300 years later, the more advanced state of technological progress would have equally prevented him from achieving his potential. It’s absurd to believe that if Mozart were living today, he would create the great works he created in the eighteenth century – the symphonies, the operas, the concertos. Technological progress, among other forces, has transformed the world, and turned it into a world that is less suited to an artist of Mozart’s talents.

Genius emerges at the intersection of unique individual human potential and unique temporal circumstances. As circumstances change, some people’s ability to fulfill their potential will increase, but other people’s will decrease. Progress does not simply expand options. It changes options, and along the way options are lost as well as gained. Homer lived in a world that we would call technologically primitive, yet he created immortal epic poems. If Homer were born today, he would not be able to compose those poems in his head. That possibility has been foreclosed by progress. For all we know, if Homer (or Mozart) were born today, he would end up being an advertising copywriter, and perhaps not even a very good one.

Look at any baby born today, and try to say whether that child would have a greater possibility of fulfilling its human potential if during its lifetime (a) technological progress reversed, (b) technological progress stalled, (c) technological progress advanced slowly, or (d) technological progress accelerated quickly. You can’t. Because it’s unknowable.

The best you can argue, therefore, is that technological progress will, on balance, have a tendency to open more choices for more people. But that’s not a moral argument about the benefits of progress; it’s a practical argument, an argument based on calculations of utility. If, at the individual level, new technology may actual prevent people from discovering and sharing their “godly gifts,” then technology is not itself godly. Why would God thwart His own purposes? Technological progress is not a force of cosmic goodness, and it is surely not a force of cosmic love. It’s an entirely earthly force, as suspect as the flawed humans whose purposes it suits. Kelly’s belief that we are morally obligated “to materialize as many inventions as possible” and “to hurry” in doing so is not only based on a misperception; it’s foolhardy and dangerous.

Image: Still from the movie “Fast Times at Ridgemont High.”