{"id":4970,"date":"2014-08-26T10:23:39","date_gmt":"2014-08-26T16:23:39","guid":{"rendered":"https:\/\/www.roughtype.com\/?p=4970"},"modified":"2014-08-27T15:00:57","modified_gmt":"2014-08-27T21:00:57","slug":"measure-in-measurement","status":"publish","type":"post","link":"https:\/\/www.roughtype.com\/?p=4970","title":{"rendered":"Taking measurement&#8217;s measure"},"content":{"rendered":"<p><a href=\"https:\/\/i0.wp.com\/www.roughtype.com\/wp\/wp-content\/uploads\/2014\/08\/rulers2.jpg?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4978\" src=\"https:\/\/i0.wp.com\/www.roughtype.com\/wp\/wp-content\/uploads\/2014\/08\/rulers2.jpg?resize=500%2C184&#038;ssl=1\" alt=\"rulers2\" width=\"500\" height=\"184\" srcset=\"https:\/\/i0.wp.com\/www.roughtype.com\/wp\/wp-content\/uploads\/2014\/08\/rulers2.jpg?w=500&amp;ssl=1 500w, https:\/\/i0.wp.com\/www.roughtype.com\/wp\/wp-content\/uploads\/2014\/08\/rulers2.jpg?resize=300%2C110&amp;ssl=1 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/a><\/p>\n<p>&#8220;What can&#8217;t be measured can&#8217;t be managed&#8221; goes the old saw. But what Peter Drucker is reported to have actually said was &#8220;What gets measured gets managed,&#8221; which is altogether different and altogether wiser. The wisdom becomes clearer when we get the rest of Drucker&#8217;s remark:<\/p>\n<blockquote><p><span style=\"color: #333333;\">&#8220;What gets measured gets managed \u2014\u00a0even when it&#8217;s pointless to measure and manage it, and even if it harms the purpose of the organization to do so.&#8221;<\/span><\/p><\/blockquote>\n<p>It&#8217;s dubious and dangerous, Drucker is saying, to take what&#8217;s measurable for what&#8217;s important. But he&#8217;s also saying something much\u00a0more radical, even subversive: Some things that can be measured shouldn&#8217;t be.<\/p>\n<p>A whole counterculture could, in our big-data moment, be constructed on that one thought. Can you imagine Google or Amazon or Facebook announcing, &#8220;We have decided to stop measuring stuff in order to spend some time considering\u00a0what&#8217;s actually worth measuring&#8221;? No, today&#8217;s ethos is simpler, easier to execute: &#8220;If you measure it, the meaning will come.&#8221;<\/p>\n<p>&#8220;Measure&#8221; itself has a few\u00a0meanings, and it&#8217;s worth keeping them all in mind. Consider something Robert Frost said, in speaking to college students in 1956:<\/p>\n<blockquote><p>&#8220;I am always pleased when I see someone making motions like this\u00a0<i>\u2014\u00a0<\/i>like a\u00a0<i><\/i>metronome. Seeing the music measured. Measure always reassures me. Measure in love, in government, measure in selfishness, measure in unselfishness.&#8221;<\/p><\/blockquote>\n<p>Measure in measurement, too, would seem advisable.<\/p>\n<p><em>Image: <a href=\"https:\/\/www.flickr.com\/photos\/mwichary\/2473180880\/in\/photolist-4LxGvE-UEjaL-7bVzFn-5hh4kS-8j7hZ5-7NufL6-5vgWuN-5niqMR-6ST9DL-k8GJ7A-9woxW3-S6RvQ-92YX5C-cEU9S9-dDMbZA-ayCnSM-4pw2D3-cEUa29-5uwRvV-br86US-9BQuMp-9Ca9XB-aTAMvF-3DQHe-dFJmfz-gH1GA-4pw1wJ-5UL6oh-doNnVF-txQv-5Qwbtx-2dhjjB-5VQJYP-anSFUN-4dQAV4-dcrHum-zZKxX-7wzTDN-29aA4w-kz6DX8-efeYFA-4zpege-e3oPPZ-4HpXSH-dGbimf-bNCBVB-4iF7co-8txYwK-4JHzBM-dGb84w\">Marcin Wichary<\/a>.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#8220;What can&#8217;t be measured can&#8217;t be managed&#8221; goes the old saw. But what Peter Drucker is reported to have actually said was &#8220;What gets measured gets managed,&#8221; which is altogether different and altogether wiser. The wisdom becomes clearer when we get the rest of Drucker&#8217;s remark: &#8220;What gets measured gets managed \u2014\u00a0even when it&#8217;s pointless [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[13],"tags":[],"class_list":["post-4970","post","type-post","status-publish","format-standard","hentry","category-the-glass-cage"],"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.roughtype.com\/index.php?rest_route=\/wp\/v2\/posts\/4970","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.roughtype.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.roughtype.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.roughtype.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.roughtype.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4970"}],"version-history":[{"count":10,"href":"https:\/\/www.roughtype.com\/index.php?rest_route=\/wp\/v2\/posts\/4970\/revisions"}],"predecessor-version":[{"id":4992,"href":"https:\/\/www.roughtype.com\/index.php?rest_route=\/wp\/v2\/posts\/4970\/revisions\/4992"}],"wp:attachment":[{"href":"https:\/\/www.roughtype.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4970"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.roughtype.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4970"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.roughtype.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4970"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}