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Offshored slackers

April 28, 2005

Here's a sign of the times: Indian outsourcing firms are recruiting recent graduates of British universities to strap on their backpacks and take a year's holiday in India, all expenses paid. The catch? They have to spend ten of the twelve months working in a call center, helping the staff "understand the cultural nuances of U.K. customers." First lesson: mumbling and stammering.

Advertisement: Now available: Nicholas Carr's new book The Shallows: What the Internet Is Doing to Our Brains. Order now from Amazon.

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